I receive numerous phone calls from their call centre about an alarm activation on my electric fencing and panic buttons, these calls come through every 5-20 minutes continuously at night. Even when asking the call centre not to contact us for the same reasons again, cause we are trying to sleep!!! ...
ADT continue to debit my business bank account for supposed work done which they cant prove. At my cost I have to get my bank to reverse the transaction. They are not allowed to debit a bank account unless the account holder has authorised the transaction. This is!!! I am more than happy to pay for ...
ADT is deducting 5.5 times more than authorised... are they in financial difficulty or are their internal controls weak allowing staff to skim customer accounts. Best to discontinue my contract with them - if they cannot manage finances how can they provide security ...
In April 2013 our account with ADT was closed off as we had sold a property, to this day the account has not been closed off and we keep on getting accounts every month. Are you hoping that we are going to pay for a cancelled service??? Despite numerous queries/emails absolutely nothing is being ...
Notice given to ADT to terminate "armed response / monitoring service" on 01/10/2013. Due to contract only expiring on 31/10/2014. Quoted a early termination fee of R1811.75 WHICH included the Oct.2013 premium. My account was then debited with the cancellation fee of R1811.75 AND the ...
My office alarm has been going off every two minutes, the whole day. I called ADT, and was told they would send a service request to the technicians, who would call me. Two hours later, I called again, was told again that they would submit a request, and the technicians would call me. Two hours ...