Debit order done after contract cancelled do not get feedback regarding refund. Consultants promise to get back by 12 evertime I do follow up but never contact us. ...
I have been trying for the last 10 months to terminate my ADT contract. After eventually getting a response from ADT (took weeks, after not being able to speak to anyone directly and repeatedly emailing the address that was provided to me telephonically - this being the procedure advised to me by ...
This is just pathetic service. We have been waiting for a statement now for three weeks. We have been phoning the accounts department in Pretoria they keep on sending the wrong statements. We phoned the Witbank branch and they just say phone the accounts department in Pretoria they can help us. ...
Trying to arrange for technicians to sort out my alarm before I go on holiday. Absolutely NO response from ADT: no managers coming back to me (always in meeting/not available), waiting and waiting on feedback from Technical manager (client is not able to make contact with him), and in the mean time ...
I have sent numerous emails to ADT to try and resolve an account issue. They have suspended our account, we have made payments have requested updated statements to reconcile the account, but to no avail, this has been going on for a few months now. Annoyed ...
I have been a client now for about 7 years of ADT and only realized that I pay about R100.00 per month more than new clients. So if you are a long loyal client of ADT they thank you by nailing you with increases every year. Well done ADT. Now that i cancel my contract you willing to reduce it with ...