I cancelled the installation of an ADT security system due to poor service i.e. on the day of installation, no-one arrived even though I had confirmed and taken off work - there was just "no record" of my installation. This after being a loyal paying customer of ADT for 10 years at a ...
Executive Escalations Officer can't even get someone to contact me about the Shaves being charged for ten years for a house that was sold. ...
I had an issue where I needed ADT to come and service my alarm. I was informed that I would be charged for the callout, and agreed. When I received the invoice I promptly made payment at the local standard bank branch. I then called ADT to inform them that payment was made. I never heard from them ...
On Saturday, 26 January, while shopping close to my home, I received a call from ADT that the alarm at my house has been Activated. I received the call at 17:18. I told ADT to send a response vehicle to my house ASAP. They would send a response vehicle and keep me informed, I was told. We got to ...
I have requested to cancell the contract i have with ADT secrurity as i am no longer able to afford and called their call center number on the 2nd of january 2013 and i was requested to write an email to two email addresses given stating my request, no response was forth coming despite the promise ...
Adt called saying that my account was in arrears but the amount that they gave me was too much. I suspected that something must be wrong. Called the Paarl branch and they couldn't pick up payments made to them. I used the wrong reference number to pay my account. I'm trying to reach ADT as of 2 ...