I don't want to write the whole story for the 4th time, but just want it on record that after my previous 3 reports, countless emails and phone calls... I am still waiting for this to be finalized. After my previous complaint a guy called Russell phoned and agreed to cancel the contract for ten ...
I responded to an advert on ECR and had an alarm system installed in November. The alarm was installed and I purchased additional extras panic buttons and beams. The contractor arrived to install the beams and additional contacts for the door and discovered that it was secondhand, used equipment. I ...
I live in Mayfair, ADT is suppose to patrol our area which is crime active. Over the past year ADT has not patrolled the area. I spoke to ADT call centre who takes your details and never get back to you. I am told an area manager will call me and never does. The ADT fees are increasing but the ...
During December 2013 I bought an alarm system with the sms notification. The alarm was installed on 6 January 2014 and I did not receive any sms notifications when it is activated or deactivated. Johan was informed about the problem on 6/01/2014, asked for feedback on 8/01/2014 and until now no ...
On Sunday morning @ 8:36 I received a call from ADT notifying me that my alarm had gone off. My wife answered the phone and told the agent that we were not at home at that point in time and requested that a security officer be sent to our home in Tygerdal. I dropped my wife at her destination and ...
I always had problems and doubts about ADT security and I still have but I want to take this moment to single out one of their response personnel who always goes out of his line of duty to provide me and my family fantastic service. The armed response personnel is Albert don' t know his surname ...