I have called ADT call centre on three occassions and on all these occassions, the agent just hung up or sent me back to holding queue without helping me. When they dont understand the query they just drop the call on you without helping. Both the sales and technical divisions have been giving us ...
Cancelled by contract 12 Feb 2013. ADT refused to cancel, i had to expose their unethical and lawless business practise to Beeld before they agreed to cancel, now I am waiting for my refund. I am dealing with Lisa Gumede but she never tells me when my refund will be paid. She also claim that ADT ...
On the 10.05.13, at about 23h.10, there was an intruder on my premises. The alarm was activated and there was no repsonse from any of ADT patrol vehicles despite requesting repsonse from the lady on the phone. After several calls to ADT, a repsonse vehicle was despatched and pitched up at the ...
After receiving an email (8th May 2013) from ADT advising that they will contact us shortly, surprise surprise, STILL NO RESPONSE! This service is unacceptable really! ...
I have just spoken with a willing but insufficiently trained staff member at the ADT central telephone number. Regarding retrenchment subscription waiver, your website states: 1. Subscription Waiver In the unfortunate event of retrenchment or incapacitation, ADT's Subscription Waiver plan will ...
We moved into a new house took over the ADT system with new contract in Nov 2012. The technician did come out in November 2012 to check it and said that someone would come out to sort out the wiring but up until now nobody has despite several requests and email sent 7 January 2013 to [Email ...