I signed a contract with ADT for R 255 per month for monitoring and armed response. The debit order was going off correctly. All of a sudden, ADT starts debiting me with R 263.55 per month without informing me. I know that it is a small amount - but it's the principle behind it. How can ADT charge ...
I am completely disappointed in the lack of service and knowledge from ADT. A sales person, Bianca, came through on 30 April to sign us up to the ADT armed response service as well as to assist us with 2 requests, one to install remotes to turn the alarm on/off from outside the house. We paid a ...
I have spent almost the entire morning trying to talk with Bongani at ADT Head Office. I am told that he is the 'Area Manager' for the Fourways/Lonehill area. Apart from being almost interrogated by the switchboard personnel, when i said i wasn't an ADT customer, they simply left me hanging on ...
Am reporting ADT for worst service i have received from them in two months, 1st it was buglary that took place on the 09/03/2012 and i requested a report for alarm activation and they didnt give me what i requested but a response report.now there was buglary again at my house on the 09/05/2013 and ...
Last year in February I got retrenched and applied for retrenchment cover provided for in the agreement with ADT. I submitted all documents and was informed premiums were going to be waived for the period March to August 2012. This was not done and premiums continued to be debited against my ...
I wrote a report last week complaining about ADT still billing me for an account which was taken over by new client. I sold my house and the new owner took over the alarm. A cetain Ms Vilakazi called me last week. I could hear her properly and asked her to call on my land line which she never did. ...