I am very unhappy with my Armed Response service from ADT. I have a number of complaints about them. The First is their slow response times. I was burgled last year and ADT arrived 10 minutes after activation. This despite the fact that they normally park in the veld opposite my house and are ...
Hi my name is Margaret, my husband passed away in August 2012.. I contacted ADT Security to inform them of my husbands passing.. I cant remember the guys name who I spoke to.. he said they have a death waiver for a year he said I must fill in some forms to become eligible .. he emailed the forms to ...
On 8 November 2011 I informed ADT via e-mail to Mildred Van Der Vent that I am cancelling my contract with immediate effect. However, to my horror, 5 months later, I realised that ADT was still taking money from my account. After much correspondence via telephone and e-mail, it was agreed that ADT ...
I stay in Cosmo city and i don't see the car patrolling my place, only when i give a call thats when they come through and they come for about 2 weeks and disappear again, i got an sms saying they increasing the fee because the petrol went up and i dont understand as i dont see the car, we had our ...
ADT Accounts department has been harassing me for the last 8-10months regarding my ADT account. ADT is phoning me or sending emails/sms's saying I owe them R929.23 for outstanding months. I have forwarded all the proof of payments to whoever has phoned me saying I owe ADT that amount. I have ...
I set my alarm off by mistake and when ADT called to find out if I was OK, I told them about the mistake and gave them my password. They never said I gave them the wrong password but apparently I had, because about 10 minutes later a guard showed up to check on the premises. I told him I'd spoken ...