I had signed up with ADT about 3 years ago for them to provide security services to my house. the account was under my girlfriends name as we were staying together. when things went sour in my relationship and she moved out, i changed the contract to my name. when the alarm was first installed, the ...
How long does it take for ADT to make a decision??? - contacted them thro HELLOPETER on 3rd May - still waiting on a response. Got an e mail on 3rd from Sandiselwe making excuses for not answering phone calls then an e mail stating that he tried to contact me telephonically but no messages left!!! ...
We have given notice for not renewing our contracts with ADT due to their TERRIBLE service and bad attitude. Now when I confirm, they say I must give another month's notice??!! I already gave 2 months' notice. This is unethical and just show their incompetence and inability to sort their admin out. ...
On Friday 3 May there was a break in at my neighbour's house. My alarm went off as well, but the ADT response officer went to the wrong house initially so whoever was in my property got away. On Sunday 5 May I found out that the burglars were in my property as well, climbing over the blade wire ...
I have an email from Nicole Rossouw (Customer Services Agent) stating that my monthly payment would be changed from R468 to R285 per month as of May 1st. This has not happened, R468 was deducted from my account. I have tried several times to get in touch with the agent, to no avail. Emails are not ...
I had my alarm installed with Martin vd Berg after a break-in; it took him quick to respond with a quote, but after we paid, then the trouble started... He took 10days to install my system, ; then 2 months later we found out that sound lights were non-reactive, it took him 3 weeks to respond after ...