After reporting on Hello Peter the non-refund of deductions made without my consent, I had immediate response from ADT. I insisted that the promise of a full refund by Friday 24 May be put in writing.(Not the first time I've had written promises). Naturally no refund has yet been received. I am now ...
This is the second complaint re the same matter that is sill unresolved after 5 weeks! I was promised a refund of an amount that was double debited from my account, all i have had was a couple of courtesy calls and empty promises, I have dealt with Tisha Fourie who kept word and escalated the query ...
The story too date: Thursday night (23rd) power cut @ 16h00. sms from ADT to let me know power failure @ 18h30. battery back-up failed @ 20h45. warning siron tried to contiue until 21h15 - ADT no responce. power came back on @ 24h00 - ADT phoned to ask if all ok!!! (just a little late if there had ...
Good Day ADT Alarm was installed in Nov 2012 so IT's STILL UNDER WARRANTY!!! About 4wks ago, my alarm continuously goes off during day.. at least 5 times.. Everytime i have to come out to switch alarm off & leave it off.. After 2wks of phone calls to Tech dept, someone actually came out on ...
Since ADT has moved all department to the new office in N1 City their service has gone backwards. If something goes wrong with the alarm system there is no technitions to attend to the system and has to waite up to 36 hours before the fault on the alarm is repaired thus leaving you unprotected. ...
A telephone call log which proves ADT owes long standing client thousands mysteriously disappears now client have to route his claim via small claims court with further documented proof as i have documented telephonic discussion and emailed it to attending consultant. Does ADT not have scruples? if ...