This is the second complaint I have lodged with this company. I have received a statement from ADT reflecting not a single payment we have made since the beginning of the year, I have emailed the accounts department three times asking for an answer, and no one of course has bothered to get back to ...
With only 1200 characters available, i have to summarize the series of events. On Thursday, 9 May 2013 at approximately 18h05 two armed men attempted to hijack our car from our driveway. On witnessing this the ADT panic button was triggered and a call to 10111 was made. The incident continued till ...
I keep getting calls of alarm activation at awkward hours and when they investigate there is no problem at the premises. This went on for 2 weeks and then I requested that the system be checked and I have had it about a year. To my surprise I was told that a technician call out fee of R400 should ...
I have been trying from the 06 of May to date wasting my money calling call centre without help as they always refer my complain to their credit controller Marothi Shokane that they always keeping me more than 15 minutes and drop the phone before you can even speaking to that particular person. The ...
This is my second ADT complaint on HelloPeter. I have asked telephonically and e-mailed them letters to remove a person and his contact details from their system but they just don't care enough to do it. ...
I have received a bad service from the HR Department with the only person who can help me but it looks like she is not interested to help out. i was working in the call centre as permanent until i decided to resign so that i can go back to school full-time because i was not able to study. i ...