I requested a quote from ADT and received a sms confirming the appointment (reference number 170513). The sales person who was allocated the call was Wiseman Ngwenya. I then received 2 further calls from 2 other salesman claiming that Mr Ngwenya had asked them to attend the appointment instead and ...
I received an SMS this morning that says that my monthly threshold of 5 responses has been exceeded. This happened last year as well and it took over 5 months to sort out my bill. I didn't want this to happen again, so I called the ADT call centre, pressed the relevant number for Accounts and got ...
Over the last two months I was phoned four times by ADT to buy an alarm system. I have an alarm system on my property and I'm not interested in buying another one or changing to ADT. I don't know where they got my number or why they keep on phoning me after several requests that my number be ...
My mother who is a pensioner, signed an agreement with ADT security, for R48.00 per month. During the term of the contract, as finances were getting tight, she gave them notice on the contract - 20 days as per the terms and conditions. The T&C's do state that there MAY be penalties should she ...
I have been calling ADT SECURITY for the past 2 weeks to get a quote to instal a new alarm system in my home. To date, I cannot get anyone to respond to my enquiry. I will go elsewhere. If this is how they respond to sales enquiries, imagine how terrible their after sales service must be? ...
I called ADT on 26/4/13 to query a note that had been left at my gate claiming my alarm had gone off. NO-ONE had called me to find out if all was ok, etc and my keypad was not flashing when I had gotten home. Tsidi, the lady I spoke to at ADT told me that they could not access the property because ...