ADT replaced my keyboard/panel but the very next day the same problems occurred. A second callout was logged and the technician found that the problem was due to a damaged data cable. I then queried why I had to pay for a new panel. Kuben Moodley agreed that a technician would come out and replace ...
I've had 2 door magnets added to my security system by ADT technical service, but it seems as though there aren't any qualified technicians who work there since my issue has not been resolved. I had asked the first technician to pls make sure the alarm system is in a proper working condition before ...
Ive paid my ADT account up in full and want to cancel my services. Its been more then a month that I have not received any acknowledgement of my cancellation. Every time a contact the ADT the lady just says that she will do follow ups. Its been a whole month that I have calling her..faxing ...
At the beginning of May 2013 I received an account for one year's subscription to ADT's armed response. As I am moving in two months I e mailed them asking for my account to be calculated monthly so that I can pay up until the day that I leave. I have subsequently followed this e mail up with ...
On the 22 May 2013, I left a message forHumphery to please contact me regarding the incompetent employees, to date I still have not received a call back, each time I call in I am always told that he is no in the office, nor is the administrator... when the boss is out all the staff leave as well. ...
On 17-05-2013, i sent an e-mail to [Email Removed] where I requested for my contract with ADT to be cancelled. I joined ADT on 05-04-2013. Upon signing the contract for ADT with Denize from you offices, I advised Dennis that the door contact on my back door is not working, which he confirmed on the ...