Alarm transmitter stop working. The box clearly stated that is the property of ADT. I have phoned numerous times to get it fixed. The can only help after hours at a rate of R700. I pay them monthly for a service they are not delivering. My alarm is fuctioning but their box in not working. I am at ...
I had ADT come out and give me a quote - two weeks ago. I decided to go ahead with using them as they come highly recommended in our area (over and above CMS). I signed our contract with them on Tuesday 28.05.13, did payment same day and what do you know, STILL NO INSTALLATION!!! No-one can give me ...
I signed up for ADT Security at a home we moved in recently. The first time I signed the contract, they took more than 10 days just to install the antenna which is needed for the alarm system to connect to their control room. Technician arrived, installed the antenna, and reprogrammed the control ...
The installation fee has been deducted from my bank account twice. After several e-mails and a whole lot of calls, it is now more than a month and the money is still not paid back to me. Every time I call, the JHB accounts department tells me that the payment will be done by a certain day. When ...
I am desperately wanting a lock box installed outside my property so ADT has access to my property at all times. I phoned about a week ago and was told that someone would phone me back, they never did. I phoned today and placed a order without a clear explanation of what I was ordering from the ...
I cancelled my contract with ADT in October 2012 which end September I forwarded a letter giving a month notice for cancelation. From November up to January 2013, ADT kept on sending me statements. Everytime when I phone ADT, I'm being asked to hold being sent from pillar to post without any help. ...