After my complaint in March, ADT did come and repair my alarm which I paid for a year and 4 months and had no armed response because their service technician stated there is no signal at my house. All of a sudden my system works now and I paid 16 months with no coverage. The were times when a ...
Thank you to Hellopeter and to ADT for taking note of my complaint and getting my alarm fixed. I had several phone calls from ADT management, who made sure that a competent technician came to restore the alarm, and followed up with phone calls to make sure that everything was OK and working. They ...
After nearly 10 years of service my alarm system needed its board & battery replaced. Including the initial technician call-out, the cost of repairs came to just under R2300.00. I paid this amount to ADT via EFT (having to add up my invoices as they were unable to supply me with a statement) on ...
My husband worked for ADT he resigned but this company do not appreciate their employees. He resigned on the 3rd of may 2013 and worked his month notice. Like a normal person should do. During the month he made sure that he will get paid on the last day of his work on the 31st May. But that never ...
I cancelled my ADT service in April. I received a telephone call from ADT in May asking me to remain a client. I advised ADT that I had already signed up with another supplier. Yet at the beginning of June, ADT presented a debit order instruction once again to my bank which was duly paid. This was ...
Two years ago I signed up with ADT. From day one, the system did not work and we requested the technical division to send someone to resolve the problem. After numerous requests, we wanted to cancel the contract, but were told our contract is signed for a period of two years (the fine print was so ...