Update on the last weeks response: 3rd communication with Hello Peter: I recieved a standard response from ADT, that I will be contacted immediately, however, they do not know the meaning of immediate and service, I have not been contacted telephonically, however, I received once again a bill which ...
We recently moved next door. I removed the alarm myself from next door to save money, but then got adt to come and install it for us at our new premises (professionaly)... They did not wire it up correctly, so when we would open the front door the alarm would go off, and not give us enough time to ...
We had an alarm activation and we called the control room asking for urgent assistance. They car only arrived in more than 30 min later. They guy pressed the intercom and he told us everything is ok. How can someone outside the gate tell me all is well inside without coming inside? I asked him for ...
We have been without a working alarm for a week now. A technician from ADT's technical department has been here twice to repair our alarm and it is still not working, after being charged 461.99. After being without electricity for 3 days the alarm did not work when electricity was restored. We ...
Good ADT... Since the beginning of May, i've battled to get ADT Tech to come out to fix my faulty alarm which was fiited in Oct/Nov 2012... Finally a TECH member came out on 8th May 2013.. Fix some wiring & said all ok... Two days later Alarm still going off during day.. Again many calls to ADT ...
In March I contacted the ADT control room to request that my keyholder information on their system be changed. This is the detail of the person (s) that should be contacted in case of emergency. The operator said it will be done immediately. After 10 days is still wasn't done. In May I had the same ...