I have aplied for an alarm system in March2012 unfortunately on the day of instolation my house was broken into, and they (ADT) people were there to instal the system but could not because the was no electricity, so they left for another day. The lady called MORGAN who was my agent filled in the ...
Good afternoon I was so off when my salary was deducted for the account and agreement i never signed for with ADT.and when i called for refund the lady from Prectoria told me to fax my bank statement i did as instructed but now they are telling me to wait for 21 days and still I'm the one whose ...
I am absolutely shocked at the disappointing service from ADT. I contacted the call centre on the 04 June requesting that my contract be cancelled as I have realised I am paying way too much for a service i barely use and would prefer to move to a new service provider in Port Elizabeth. I was then ...
I contacted ADT to voice my concern about the lack of visibility of their local bicycle patrol in our road. I requested that a senior manager contact me to discuss the problem. I have not heard from them in six days and have since cancelled my subscription to the patrol. Shortly after ADT launched ...
I had the security system installed just under 5 years ago (costing -R20k) we have had numerous problems with the system and to little or no response has anything been done! When I eventually got fed up and the "new" manager was called he blatantly told me not to waist his time and to ...
Our company has a burglar alarm fitted in a factory unit. I get a call from their response centre almost every night to tell me there is a panic alarm. (we do not even have a panic button). We have requested that the technical dept attend to a clearly faulty system. The technician called and ...