I submitted my complaint on Hello Peter in June 2013 after battling for 4 months to cancel my contract and having waited for 3 months already for my refund. I am disgusted to report that I have had one phone call where I was promised (yet again) that I would get feedback and to date nothing has ...
I can't believe these people, how the can they expect me to pay an account that i closed months ago for an alarm system i no longer use because i no longer live in the property??? In November last year I phoned in to enquire about closing the account since I knew I will be moving out on the ...
My effort of trying to resolve this with ADT has failed dismally as I am always "transferred" to someone who will help me, when asking to speak to a client liaison manager, but nothing. Tried again this morning and was transferred to Jhb, then they transferred me back to CT, and I was ...
This is on their website: ADT will always be there for you, will always stand beside you, will always be there to watch over you and yours. Well i have serious doubts about this. They say one bad experience changes it all. I had an attempted break in at my property on 01 July 2013.Luckily the were ...
Had an issue last night, the lady working at my internet cafe pushed the panic button about 7:35pm i got a call from the ladies mom at 8:00pm saying shes called the police because adt had not responded, i rushed there from edenvale the police arrived about 5 minutes later and sorted the issue out ...
I triggered my alarm by accident on 15/7 and didn't receive a call from ATD so I phoned to enquire. Was told they received no signal and then tested my alarm the very same morning. No signal received! Told that they emailed the technician to look into it but a day later and no response. Numerous ...