November 2012 we joined ADT. (home and the Restaurant we own) The service at both has been terrible. The alarm at the Restaurant was not working for more than 2 weeks, there has not been an alarm code at the house for more than 3 months and ADT has not come to the party. The shops's door could not ...
During February 2013, I contacted ADT telephonically to establish the procedure for cancelling my contract with ADT. They advised me of the procedure, which I immediately followed. After receiving no feedback, I followed up with them in March 2013. I was then informed that this was actually not the ...
I have the following issues with ADT and their management. After receiving phone calls and a sms that my account is in arrears I tried phoning the number they specified just to find out the number doesn't work. 011 321 4555. When i finally (having made 8calls 15min each) reached someone they ...
A week ago I phoned the ADT sales call centre as I want to move over from my current service provider (they installed a security system which 6 months after installation is still not working properly) to ADT. I spoke with the sales agent last week and they promised to get team to call me the same ...
I have phoned three times trying to get a invoice sent so I can pay. Now it's the last day and I am again on the phone trying to get help. I just want to pay or my insurance won't pay if I have a. Help help help ...
I installed an Alarm system. The Radio did not work. The Installer came back more than 5 time to fix this. The Radio is still not working - ADT says that I must pay for a call out. I have a service agreement pink form that says 12 month guarantee from start date. The Call centre does not know what ...