I cancelled my services with ADT in November 2012. I was required in terms of the contract with them to pay a cancellation fee. I inquired via e-mail whether the cancellation fee would be paid by debit order or if I have to pay direct and received no response. I therefore assumed that it would be ...
I have sent this email mid june, 1st of July and again mid july to cancel my contract due to moving house. Even after email confirmation and smsI noted that the debit order went off again in August. After many phone calls and emails i still have not received my refund. Every time i call i get ...
My complaint stretches over a period of 2 yrs... i owe adt R285 for January 2011. i refuse to pay it because they debited my account on 27/12/10 without notifying me that debit order will run earlier. no funds in acc so bank charges me R115.00. sent proof of bank charges and over last 2 yrs have ...
I moved into a new house and had to activate my alarm, being ADT. I submitted a contact request on their website, phoned their head office, as well as my area office, in the hope that someone would come see me as I needed reactivation of the alarm as well as other modifications done. A week later ...
Adt Jhb service is absolutely pathetic. Adt had carried out work in installing my alarm system at my premises to the value of a R1000.00. I had agreed I will pay via depositing in to their banking account which I promptly did. Even after I had deposited the amount and countless calls as well as ...
I have been attempting to change my contact details with the call centre for more than a YEAR now, to no avail. ADT has the most useless administration department of any company I have ever come across. This is the third time I have had to resort to hello peter to try and resolve an admin problem ...