We had installed a pedestrian gate padlock from ADT in 2012 and paid the person who installed it cash. We then received notifications that the amount (R170) was outstanding and we had to contact the legal department. After numerous letters and communication and lots of frustration, I finally got to ...
I have never experienced such slack service and don't care attitude as what I get from ADT.you cannot get hold of their Managers they are too important to communicate with the people who makes it possible for them to have a job, yes ADT without your clients you are nothing, so you bunch of time ...
Every year there is an increase. that means that old customers pay more that new customers. when I phoned I was told that it would be rectified and I would get a credit. that never happened when I send an email to cancel the service I don't get a response ...
On fitting an expensive alarm system presented by a representative of ADT, it was found that an item could not be used and had to be substituted by other items. There was a large difference in price and this was pointed out to the representative. The item was to be returned, and I was to receive a ...
ADT has been contacting me since about May about an amount (R548.25) they say I owe, but which I have no knowledge of. I have paid upfront for Feb services and the radio licence (R548.25) and installation (100% upfront - R1061.40) in Feb when I signed up. I have sent them proof of payment for all ...
I am absolutely disgusted by ADT's service. I replaced an employee at my company as she resigned and I taken over from her in Feb 2013. I have tried to change their contact details (Should their be an emergency the previous employee is always contacted and change the password as she could not ...