From the complaints on HP I don't have to elaborate that you have some serious service issues and senior people just *do not* speak to customers. I have spoken to various consultants and many calls later, but still do not have an technician fixing the problem? I'm sure they will fully inform you of ...
I had an existing alarm when I subscribed to ADT at which time, I gave them my installer code. Some time later, I needed to change a parameter to allow one of the user codes to have permission to bypass certain zones but noticed that I was unable to do this as ADT had changed my installer code ...
I received a call from Adt's control room advising my alarm had been activated. I requested them to send an armed response vehicle and i would meet them at the property. I arrived at the property 6 minutes later and waited for Adt. And waited. Eventually, after establishing everything looked ok ...
I often receive spam messages from ADT for their promotions. The mere fact that I am your client does not qualify you to harass me with your SMSes. If there is anything that I need, I will call. Stop with these promotional SMSes and remove me from your advertiments list. ...
Bennie left without sorting my account out as promised now I get phone calls about the outstanding amount. to pay it. This is the second time in a year this has happend with ADT accounts and not even Mr Atkinson (branch manager) could sort out my first account problem. Where is this going to end. ...
I have had an ADT system installed last year around July. Everything was on track and ADT would respond to an activation should there be a problem. On Monday evening 26-08-13 we have a break in, pressed the panic button and ADT didn't respond! To my surprise I then contacted ADT first thing Tuesday ...