Signed contract for armed response for new premises. Was promised installation of radio next day (Day 1). No one came. Called salesperson - Duane - no answer. Left message - no response. Called Duane next day (Day 2), no answer - message, no response. Called following working day (Day 3), no answer ...
For the first time in years ADT has actually responded positively, they are coming to sort the problem out today? if they do thanks to Jasmin from the Capetown office and Suren from Pinetown.they have just arrived hurray for ADT ...
I Cancelled my R99 subscription in May and to date they are still taking money off my account. I have had emails and phone calls saying that it will all be sorted the end of this month only to find that another debit order has gone off my account. This is totally unprofessional and really ...
I requeste a quote on electric fencing. After a week had heard nothing so had to phone again. Alan went to our house and sent us a quote. Quote stated if we pay upfront it will ensure speedy service. Paid upfront & was told the lady in the office would contact us to set up a date for ...
I received a letter with a rate increase in August. I called the ADT call centre and asked that my monthly rate not be increased by over R100 because my rate had already been reviewed. I was assured that my monthly rate would not change and this would be handled by the Accounts Department. I have ...
I requested an additional installation at my residence. At a quote of R2900-00 I agreed that the date for said install will be 20/08/2013 at 9am. After taking time off work and waiting at home for the technician over 45mins I called the call center and was advised that the technician will be about ...