The only way you get an answer from ADT is to complain on Hello Peter. What are your staff doing at ADT all day since they obviously don't work? I am so tired of the shocking admin service and after sales service by ADT. I was charged a new radio licence fee. No-one can answer my question or tell ...
After our last debacle with ADT you would think that they would get their ducks in a row. Since then we have sent in a request to cancel our contract with them. We have gotten no response from that email and therefore stopped the debit order, little do you know is that they have not cancelled it ...
Our company has been waiting for ADT to come and change our alarms codes as a matter of urgency. This was requested last week and still no response. Emails have been going back and forward from our side and ADT's response is wel get this done. We have also been waiting for a cabinet for our cameras ...
I would like to applaud the services of ADT in my area, the visible patrolling has increased dramatically and this simply means that i can see value for money in their services. The Security Officer (Peter) and other that i forgot their names do a good job. My services will them will surely be ...
I requested a quotation from ADT through their sale representative in Cape Town, I then accepted the quotation and arranged for installation. Allegedly a technician went to my place of residence on the 15 July around about 10:00am without making arrangements with me. Unfortunately I was at work and ...
I REQUESTED A CANCELLATION ON THE 30TH OF JULY 2013 AS MY CONTRACT ENDS ON THE 31ST OF AUGUST 2013. I WAS CONTACTED BY ADT AND ASKED WHY IM CANCELING AND INFORMED THEM OF THE POOR SERVICE I HAD IN THE PAST. I WAS INFORMED BY THE LADY THAT MY LAST PAYMENT WAS DEBITED ON THE 1ST OF AUGUST AND GUESS ...