I re-signed a new contract with ADT on 07/08/2013 and was billed twice this month and none of the amounts appear to be my agreed sub or an adhoc fee of R 142.57 which I had agreed to. I have called the billing department of 3 occassions and was promised eash time that someone would call me back including the sales manager. To date, I have not received any calls and I am still awaiting resolution of my query. I also queried the debits with my sales Rep Phillipe, whom I am also still awaiting resolution from. This is not the first time I have had an issue with ADT Sandton. Can someone please contact me? I would like an explanation of the unauthorised debts to me account, and I would like it sometime soon. This is not good service ADT.
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