As per numerous complaints regarding the changing of my password that still hasn't been done. My alarm went off, I contacted Wayne that was here for the meeting to inform him to contact ADT not to come out as everything fine, but I still don't have a password to give to them. ADT security came out ...
Following on my previous complaint on hellopeter about adt, Adt's L Sonny called me to make new requests for documents which I furnished and i was promised to receive my money on 18Sep 2013 and now a week later I still did not get my refund/ money and L Sonny does not respond to my emails. I am ...
On Monday 16 September, a technician came to investigate beams that weren't working. Cable was found to be broken and quote given to rewire. At the same call out, the battery was replaced and charged for. Our system still loses time and needs to be investigated further and hence the escalation, ...
It was roughly 15:10 on Sunday afternoon (22-09-2013) that I (John Frank, an employee of Polygon Technologies) came to our offices, when I arrived the alarm was blaring. I proceeded to open up office and punch in the code, I walked through the office and quickly discovered that the sliding door was ...
Our building has recently changed from Enforce to ADT. In their promotional letter to our Body Corporate it was stated that every occupant could have a "stand alone" panic button at a charge of R30.00 per month. I have been a client of ADT for over a year and have been paying R132.47 ...
I went to ADT on Monday to report that there was a problem with the alarm at my house. I was assured that someone would be sent over on Tuesday to check it out but no one showed up. I went again on Wednesday and was yet again assured that someone would be sent over on Thursday but again, no one ...