I know that there is a clause in my agreement with ADT that fees can be increased. However twice in one year, just a couple of months apart! Surely this is not acceptable and standard business practice? This is a rip off! If it wasn't for the fact that I don't have burglar bars and a requirement by ...
On 31/7/2013, I wrote the following report: During February 2013, I contacted ADT telephonically to establish the procedure for cancelling my contract with ADT. They advised me of the procedure, which I immediately followed. After receiving no feedback, I followed up with them in March 2013. I was ...
We called ADT to install 2 additional sensors and were told that if the sensors were in close proximity to existing sensors, they would not charge labour fees, but only for materials used. The sensors were installed and we were subsequently presented with an invoice for materials and 2 hours ...
I am disgusted with yet another increase by ADT. The latest being a 9.2% increase, just after another increase for fuel. What irritates me the most is that you can do nothing about these increases, as you are bound by contract with them. These "increases" in fine print are however not ...
I am sick, tired, fed up, angry and appalled by your attempt at providing the service of security to my area (upper claremont, southern suburbs, cape town). Our alarm system is through you and we also pay extra for the bicycle patrol in the area. Your "guard" hut is literally around the ...
Good day ADT Account Number: MOO01296KZ I'm very disappointed at the service I received from you guys over the last three years, I have complained in the past about there not being a patrol vehicle in my area nor of any signs of drive-by's checking up on the area or presence, yet you continue to ...