Hi I keep getting promotional sms'es from ADT regarding specials or promotions. I am not a customer of yours. I have phoned the call centre to ask to have my number removed, but yet i keep on getting sms'es. Please remove my number from your systems. 082 550 8345. ...
During the weekend our alarm was activated, we were only contacted by the call centre over an hour later to find out if everything is in order - what is the point in phoning an hour after the alarm goes off??? On 3 occasions during the past few months our alarm was activated and in the morning we ...
We have tried since June 2013 to sort out our account with ADT. We wanted to cancel our contract due to to high rates as we can get a better rate by another company. ADT told us that we must not cancel as they will match the quote received from the other company. After speaking to several employees ...
My company moved end of August and because we had been with ADT for such a long time, we decided to sign up for another 2 years, THIS is the worse mistake I ever made. I am now being billed for both premises and you phone a call centre and just get moved from one person to another. I have spoken to ...
It is with great disappointment that I need to revert back to Hellopeter to complain about ADT again. After sending a mail and cancelling my contract which expired I thought this was the last... No... ADT just keep on running the debit order and I feel this is daylight. From my viewpoint ADT are a ...
Faults on my system were attended to on 3 separate by ADT technicians. The problem appeared to be resolved and I paid an amount of R3880.09 on Inv J239211 against Quotation JHB68338. I then received a number of phone calls from ADT stating that my account had not been paid. I requested a copy of ...