An ADSL internet problem was reported on 13/12/2013 and numerous phone calls and emails were sent since then. On advice a new router and telephone was bought, Telkom were contacted and they checked the system. Today I have to send a copy of my ID but the Mweb fax line is not working. Still no ...
After my initial complaint on HP, I received a very friendly call to remind me of the turn around time again, and I accepted it, they said my ADSL would be activated by this week. I accepted. I received an SMS yesterday confirming activation and finalisation of my order. I was so releived as I had ...
Twice I have faxed you the cancellation form, yet the account is still active, I want this canceled today, Using your service is worse than having a 250mb capped account (having to watch how much we use and your AUP business etc) I cant have m web as an ISP under these conditions, cancel with ...
To whom it may concern, I would like to know why i am being billed as i have two free months of service with the ISP called MWeb. as per telephonic conversation, upon signup. i repeated the questions as told by the consultant, which was recorded as a matter of fact. i re-questioned him on all his ...
We opened an account with Mweb on 10 December 2013 after moving into a new home. We had successfuly processed a change of ownership through Telkom for both a landline and adsl line. The product worked for 3 days and has not worked since. We have logged complaints with both Telkom and Mweb who both ...
I have never had any problems with Mweb, up until of recent months, It's slow... i cannot accept this as i PAY my account to the fullest EVERY MONTH for almost 2 years, firstly i went off on telkom because i thought it was their fault, but they assured me the fault by Mweb. I WANT HALF OF MY MONEY ...