Worst customer service ever by the Telkom Mobile store in the Waterfront. I have taken out a new contract with Telkom Mobile and am regretting every second. I will not recommend them to anyone due to the abysmal customer service and lack of accountability by staff. It has been a week and they still ...
I was pleasantly surprised that after emailing a query through to Telkom Mobile, I received a phone call within 10 minutes to try resolve by billing issue. The issue has to be forwarded to another department, but the initial response was impressive. I was expecting to wait days for a response. ...
I applied for a new contract with telkom mobile kolonnade on the 4th of December 2013, i got immediatly approved for this contract but they asked me to wait for the phone because they didnt have stock on the day. Babara told me that they sould have received stock on the 1 st of December but they ...
I am extremely dissapointed and frustrated with Telkom - obviously they care a! i have upgraded my contract in October 2013, the contract I have taken comes with 5Gig of data, however for some strange reason, they have been charging me an amount of R349 for this data when its supposed to be ...
Well i have been trying to cancel this account since November of last year. Followed their instructions to a T and the debit orders keep going off my account. I have called Numerous times and they state that someone will get back to and they never do. Then they ask me if i submitted the correct ...
Firstly Telkom Mobile do not have a clue what they are doing. I went visa versa people saying yes I can keep my number to no I can't. At the end I just left it. Only to get my first bill 2 weeks later for a more expensive phone which I did not have (Samsung S4) and I only have the S4 Mini. And a ...