Went to telkom mobile on friday night for a new data contract - system was down. Elizabeth was so awesome - she asked me to complete the form to capture once system is up and running. She called me the next day to say that system is up and that she is busy capturing my info. She again called 10 ...
I have a Datamax 15 month to month contract that I took out with Telkom Business/8ta for the past 2 years. I now need to cancel the contract as I am moving abroad but the assistance from 8ta has been non existent. I have completed their request for contract cancellation form on numerous occasions, ...
Ek het al vele oproepe gemaak om te vra dat ek my "Itemised Billing" ook saam my pos wil he asb? So af en toe word dit ge-epos, na ek moes bel, maar na vele oproepe kry ek dit nog steeds nie. Dan is ek ingelig my nuwe kontrak is nou "Top-up". Ek het my kontrak hernu, tot my ...
Was called thrice in one day by Telkom Mobile to renew/upgrade my contract. Decided to go instore and upgrade. Went to Telkom Direct store in Kenilworth, as well as the Telkom Mobile Store in Kenilworth, who had no stock. At the Telkom Direct store, Telkom's Amdocs Customer Interaction Manager ...
I placed an order for a smart device online, I got a call from an agent to verify my information and explained the procedure. Telkom Mobile then debited my account but I received no communication from anyone within the company. I then had to call the contact centre to follow up and the agent told ...
I've previously been a victim of identity and registered with TansUnion in order to receive notifications when a credit check is being conducted to open a new account. I was therefore shocked when I received a sms from Nudebt stating my full name and surname requesting me to pay an amount ...