I did an upgrade in November 2013 at the Telkom store in Middelburg Mall. The phone, a Samsung Galaxy S3, now does not charge and the store says that they cannot book the phone in without the receipt of the upgrade. I find this totally unacceptable as I feel that they have all the details in ...
I was phoned by Kerry Ann Van den Berg & offered a new Telkom Mobile contract. One of the benefits of the contract was unlimited calls to 8TA or Telkom mobile. This benefit was the only reason why I took the contract. I told her that she must give me time to think about it. she called bank on ...
On 8th August 2013 I posted the following: https:///8ta/complaints/slower-than-dial-up-1160658 Ref: 6565180 It required two follow-up posts over several months to get some action. Visits by 8ta/Telkom with testing equipment confirmed a problem with 8ta/Telkom's towers. We were promised the matter ...
I have contract with Telkom mobile since June 2013, using their internet bundle 15 G/month package. I have notice the last two months that the internet is extremely slow, hardly getting my e-mails and downloading files. It used to be fine and I was very happy until now. The technician at call ...
While I'm not entirely pleased with the nonchalance I've received by the 8ta Call Centre staff, I do believe in giving credit where it is due. I have been assisted by Memory Mapuranga a couple of times now and each time she has impressed me with her impeccable service. Not only does she greet you ...
This is regarding my ISP for my desktop computers. I bought a secondary internet dongle with sim card at the Festival Mall branch so that it can link it into my existing internet account. This would enable me to use two internet dongles. This dongle and sim card was bought on the 6th January and ...