I have been experiencing extremely poor network coverage for both cellular and data services. I lodged a coverage complaint /- October 2013. A technician was sent out on 2 occasions to investigate. I was provided with feedback that the coverage is extremely poor and that 8ta is going to install a ...
I use 8ta/Telkom Mobile and I have been happy with the service until now. I was using a pre paid internet and dongle supplied by 8ta/ Telkom mobile. I purchased a new dongle from HUAWEI fully LTE compatible. I now have faster speed but never LTE connection. I contacted the help chat line at ...
I have had such poor 3G speeds and has been going on for ages. Every time I complain they send out a guy to do tests and they confirm that there is a problem, but nothing has been sorted out yet. The call is apparently sitting with the technical people, but in the meantime I am still paying for ...
Goodness me I have never heard such incompetence in my life!! I called the 8ta call centre to find out about wi fi deals for home and no one could help me; they are saying things like you don't offer the service or its not allowed at all! !!! YOUR STAFF ARE INCOMPETETENT AND AN EMBARASSMENT TO THE ...
I have got a contract with 8ta for the last 2 years and 1 month and for the first 1 and a half years the signal was more then perfect and I initially took the contract out cause they had good signal in our area. Then September of 2013 I saw a drop in the signal and each week it got worse tell there ...
I want to compliment Telkom for really offering greaet deals. I have looked at your offers over the last month and must say there is no other mobile provider that can beat or even match your deals. My only concern is your limited network coverage outside Gauteng and for this reason decided to stay ...