I just recently upgraded my contract, all was good then I received my bill last month and saying they will deduct R7037.74 from my bank account at the end of the month, I disputed this case was logged and the matter was not sorted out, this full amount was deducted from my bank acc where I insisted ...
I would like to take this opportunity to thank 8ta, helpdesk and all the relevant people that assisted me in solving my problem. The problem was identified and resolved in very quick time. Also thank you for your willing nes to listen and not to get upset when a client loses it. MANY THANKS!! ...
I signed a data contract for a wireless router from them in December. I later found out that there is no network where I live even though their website and sales consultants confirmed coverage in the area. I logged numerous calls to their technical department and they'd promised to come and boost ...
Good day, I have compaint about poor internet reception on my 8ta internet contract. I have been to a store and log a complaint, I have contacted 8ta on facebook and via e-mail. It is almost 2 weeks since I first complained and to date I have not received feedback regarding this issue. Please ...
This complaint is not only directed to 8.ta but to all NETWORK providers it is really unethical and immoral to hide certain charges from the customer. I mean we sign a contract and we are only advised about the connection and the amount advertised for the specific phone however when the month end ...
Please can you find someone in your company who is either available and willing to assist. at 10h45 I contacted your call centre w.r.t a query on my account. After waiting 5 mins for the lady she finally came back to me and I got cut off. I then phone at 10h51 again and spoke to Samele. I explained ...