I took out a contract for my kids November 2012 and by January the phone the was faulty, less than two months!!! I took it back as it was under warranty and the response is water damage. This is not the case as the phone has not even had the plastic protection removed from the screen such is the ...
I reside in Bel Air Drive, Kraaifontein. Since 8ta started with broadband I enquired about the connection in my area. I was told this is on their future plans. It's been more than a year and we still don't have broadband access in our area, This is totally disgusting and unacceptable, that the rest ...
I took out a contract with 8ta on the 27/02/2013 and put through a request to port my number from vodacom to 8ta.By the 28/02/2013, vodacom had actioned the request and sent me an sms confirming this. I phoned the 8ta call centre on 01/03/2013 at 8:05 am asking about the status of the port, the ...
My entire Saturday morning has been wasted by 8ta. I tried taking out a 10gb data contract. I'm not even going into the details, but In short, I was sent to 3 different shops, 4hrs later, at home again and I still don't have my contract. All the paperwork from my side is correct, each shop had a ...
After being over charged on my contract I return to the canal walk store spoke to the same consultant who opened my contract he noticed that I was being billed for three contracts as the cancellations hasn't gone thru he attempted to sort the matter out with the contact center the decision to ...
I Debbie Camp is really not impressed with 8ta, i have been having problems since Nov 2012, trying to sort out the over debiting on my account and trying to get my refund .have spoken to numerous call centre agents who have excalated the query to supervisors who has also excalted this to Managers ...