Please help me here as I don't know where to go anymore! After various attempts with technical guys from 8ta, 2 stores, emailing social@ 8ta and Tm-Soc and even on Facebook as this was the only reply I ever got from 8ta etc. My usb dongle is faulty and 4of their technicians came to my home and ...
Please tell me if anyone has any sort of training in the technician department as I am struggeling for a month now, going for two month. I have 2 iphone 5's on the same package, but with different settings. The phone that is currently with me takes data in seconds as the other one is completely ...
I bought three 6x60 prepaid data packages from 8ta. Prior to making the purchase I bought a sim card to test connectivity in my area. At two occasions the 8ta staff validated on their system that I am living in an area with strong signals. Low and behold a week ago the connectivity dropped to Edge ...
Ought phone 4rm 8ta a year ago. In Dec 2012 da phne had a problem with the lcd &I had 2 send it 4 repairs. I was told it wuld take max 3weeks 4 da phone 2be repaired. The phone was booked in on the 27th Dec 2012. After many calls to the call centre and countless visits to the store, no one was ...
This is now my 3rd posting on this matter. I laid my first 3 complaints with 8ta. then i turned to hello peter. However, none of my complaints have gotten the slightest attention from 8ta. each time i am promised that i will be contacted a.s.a.p with some resolve. I believe now that every time i am ...
3 months ago i reported a problem of bad latency with 8ta. They sent out a technician and he said he will report the problem as there was a latency and speed issue in the area. It took them almost one month to realize that it was the tower. The problem was fixed but its now 3 months later and we ...