Telkom services is a absolute shocker! WHy do they send existing customers emails containing information stating that our adsl lines will be upgraded (for example they said from 6 November 2013, 2mb/s will become 4mb/s)..And im still running a 2mb/s uncapped which is supposed to be turning 4mb/s ...
Good day I upgraded my contract with Vodacom during the April holidays to a BB Z10, but my bill went from R500-R600 to about R2500 - R4850 a month. I had a twin call because the Z10did not have whatsapp. I requested itemized billing and got that only sorted out September. On receiving the Itemized ...
Package was despatched from Germany some 3 weeks ago. Tracked via DHL electronic system that package (RG710771475DE) was in S.A. I sent a message today to DHL giving them two contact cell no's to arrange mutually acceptable collection time. Still no response from DHL. Then phone the call centre (7 ...
3rd report to Helopeter, and my issue is still not resolved. I need the ombudsman's details. Sent: Friday, October 25, 2013 2:51 PM To: [Email Removed] Subject: RE: Vodacom Customer Care Reply - Authentication Response required Ref: 007G~GXWP Good day, Thank you very much for your response. I am ...
When praise is deserved it should be mentioned. I would like to thank Telkom for the excellent service rendered to me. On Thursday, 31 Oct I requested the transfer of my line on-line on the Telkom website. At 08h30 on Friday morning (1 Nov) an official contacted me to confirm receipt of my request ...
I contacted Mweb on 10 October notifying them I am cancelling the service. I received no response from them and had to follow up myself. The CPA clearly states I only have to give 20 business days notice, which means my business with Mweb must conclude on 11 November. I do understand that Mweb ...