Can someone phone me, as I have tried and tried and have wasted enough of my valuable time on the poor service from vodacom. I do not want my eperience to be displayed for everyone to see I just want assistance??? ...
After posting a report on 22 October 2013, I got an e-mail from Natasha Goliath "apologising for the inconvenience that you have experienced with trying to get you refund concern resolved". Apparently she sent a mail to the supervisor in the accounts department & this was marked ...
I've seen that I'm not the only one with this problem, there are multiple people with the same issue... and that's just complaints lodged TODAY on HelloPeter. I've phoned probably 7 times in the past ten days then either my phone calls are cut off after waiting 5 minutes on the line or the service ...
My phone line went dead 8pm last night, I logged call at 9pm and received phone call at 9am Line was fixed by 11:30am I was kept informed at all times on the status of my query Fantastic service Telkom Well done ...
I have complained so many times, still no action from Vodacom to correct overbilling ...
African deducted 3 times on one account and twice on other two accounts. They have promised to refund but have not. They don't event call or reply to my emails. I now do not even have rent or food money. This is after an arrangement that they will deduct once. ...