I was in a car accident and my phone got at the scene. It is on my fiance'a name, his bag with his phone in was earlier in 2012 and he went to Vodaworld thinking he was insured they then said ur not for this phone confused he filled in the forms and insured our contract. When we went in for the ...
I would just like to commend the friendly service that Trevor from the 4U store inside Vodaworld provided; If only all interactions with Vodacom was this efficient they would deserve their Nr1 spot in RSA market. Regards Pierre ...
Well done, you've caught us out. In November 2012 we took a contract on a 3G modem with the understanding that we have a 1GB cap. This was never explained differently by any of your salespersons. We used data until one day we could not connect anymore, thus we thought we have reached our cap. In ...
I bought a mini laptop via telesales in 2009 of which the sales consultant never mentioned it was a mini laptop but i accepted it anyway, he mentioned that should the laptop gives me problems THE NEAREST VODACARE would be the place to take it to. In 2011 my mini laptop stopped charging i took it to ...
On the week of the 18 Dec 12 I took in my phone for repairs at Customer Care at Vodaworld. I was told that I would recieve my phone in 2-4 hours. I did not remove my memory card from the handset, 3 weeks later I went to Vodaworld to check for the phone without any notification from Vodacom. I asked ...
We have had the most horrible service from Vodacom, we upgraded my cellphone on the 15/09/2012, one month later a pixel went on the screen and the phone also continuesly showed no service, we returned the phone, waited 2 weeks, and got given a new phone (same make and model) and not even a month ...