I have business contract with Vodacom and I have been their customer for almost 10 years, I'm not happy with the manner which I had to be inconvenienced by my service provider who claims to "make you smile" whilst it is just a publicity stunt. My problems started when my instrument ...
The due date for payment of my cell phone account was 07/03/13. On that day I phoned Vodacom to determine the correct amount of the payment required. I was informed that their accounting system was off-line. I then paid an estimated amount of R2300.00. I later received a sms to inform me that I ...
Could someone from Vodacom please contract me besides Rashieda Jattiem, I have sent her countless of emails which she reads and she never responds. The issues with my cellphones has not been resolved, I received a long email telling me how sorry Vodacom is yet you do not seem sorry at all. I have ...
Through trying to add a second data bundle to the free monthly promotional data on my Vodacom contract, I have lost my free promotional data all together. Two months and many hours on the phone, Vodacom have verbally taken accountability and assured me the issue would be resolved. Disappointingly ...
On the 15th Dec 2012 my boyfriend took me to purchase a Samsung Galaxy Tab. The offer was to receive a free 32 gig memory card with it. When we opened the box in the presence of the saleslady, there was no card in there. She reassured me that she will investigate it and get back to us on the ...
I got a new contract with Vodacom from Vodaworld yesterday. I was told the micro sim will activate as soon as my old sim goes off which it did within 2 hrs. My sim on the new phone has remained unregistered since yesterday. I left it off for the night and this morning still no connection. I called ...