I just would like to thank vodacom for being so awesome!! this has been the 2nd time i have booked one of my phones in for repairs, customer cares service was awesome! and repairs was done in 1 day!!! thats fantastic!!! well done vodacom!!! this is the second time i am complimenting vodacom!! well ...
I am extremely disappointed with Vodacom, We recently upgraded to a blackberry torch and 10 days later my phone didn't want to charge. We took it in, they said they would repair/replace it. We called them to tell them we didn't want the same phone, It is a BRAND new phone and we have to accept it ...
Two years ago a contract was opened under my name at Springs Vodacom Shop. I was informed of it and i went to the Po lice Station to make an affidavit stating that i have never lost my identity book before and i have never opened a vodacom contract. I called vodacom and they asked me to fax the ...
There was a big fuss regarding the z10, so went out to vodaworld to get myself the upgrade got told by the salesman it is one of the best phones on the market I told the sales man tolook into my history and advice me on the contract that best suits my needs explained to him what exactly I do on my ...
Went to vodaworld Friday 15 march. Was there to purchase a blackberry car charger only. Stood in queue with 1 other person and there were 4 tellers. Tellers started disappearing 1 by 1. 20 min later there were 6 customers and 1 teller!!! Asked for the manager, who never appeared. The excuse i got ...
I handed in my Blackberry on the 6/3 and was told they'll be in touch. PHoned back yesterday to be told the phone is ready for collection. Only problem it's not fixed. Have now made 7 phone calls and escalated it and left messages and till date not one person at Vodacom has bothered to be in ...