I have had a Vodacom contract for about 10 years, I spend R12K a year on Vodacom. The previous time I upgraded they told me that I could upgrade long before my upgrade date&ofcourse I accepted. The problem now is that my contract is not ready for renewal but my phone is older than 2 years so it ...
I have been trying to go through to somebody that can help me regarding my cell phone that I have received back from repairs yesterday (17/01/2013) to re-submit for repairs. I have been holding on for 36 minutes - you can hear people picking up the phone, listening and then just put it back to ...
The lamest worst excuse that I have ever received on a repair of a phone. I'm in a catch 22 situation where my sons phone stopped working, and Vodacom refuses to repair it because they cannot verify the IMEI number to correspond with the contract. What the am I supposed to do now, I'm being accused ...
I signed a contract on the 11 November 2012 for a Blackberry Bold 9900 (White) at Vodafone Goldfields Mall Welkom. I took the handset back as the buttons were falling out on the 01 December 2012. They took the phone in for repairs and told me I will get it back within 14 days. On the 02 January ...
I am employeed at a large corporate in JHB. I phoned 08213543, Vodacoms corporate deparment to enquire about talking out a new contract for the iPhone 5 on the iPhone talk 240 package, and to find out what the corporate discount structure is. I was told that Vodacom no longer offer discounts on any ...
Firstly, i have complained about my previous phone that i had with vodacom, which was a sony ericsson vivaz pro. which had given me problems and vodacom was not willing to fix it even though i was still on my contract and my warranty was still valid. the could not even call me to ask me to come ...