My wife received an sms on the Thursday 04 April 2013 notifying her to contact the call center to upgrade to the latest handset. Her contract is in my name so I called yesterday 05 April 2013 the lady said they had a system error and the contract is not due for an upgrade until 02 May 2013. I left ...
Hi I called the Nashua Mobile offices in Durban on the number 0319409111, to confirm an upgrade for my Company cell, this call was picked up by a lady in Johannesburg. On asking for the Rep who handles our Companys account, I was told she does not exist, and I must call the Durban branch and was ...
I am due for an upgrade on my contract. On attempting to view the options on the Vodacom website I am informed that my account is in arrears!! Actually it is in credit!! Trying to speak to somebody at their call centre is like speaking to the mentally challenged. They all want to help but nobody ...
My husband contacted Cell C on their customer service centre to upgrade my contract. He told me that I will be charged double the first month of my upgrade. The consultant who helped him was unable to explain to him why this was so! I think it is rather shocking that this is being done. My husband ...
Data was not automatically loaded to mine and my mother's account when we both upgraded. I had to call in to get my mom's data sorted which should have happened at upgrade. Ref: 97704924 - The charges were reveresed but still do not have confirmation that it will be laoded automatically each month. ...
On the 27th Feb I accepted and completed an upgrade quote which i sent on the same day. I received an SMS that the phone was on backorder and I called to query this on the 2nd March. I was told that they were waiting on stock of iPhones. I told them that I never ordered an iPhone but a Nokia and I ...