I was due for an upgrade in December 2012 and inquired about the Huawei G300 at the beginning of January 2013 because Vodacom had sub-standard phones available for December. I was told by the store in Greenstone Mall that they'd order the phone for me. A month later they said stock had run out and ...
Good day. My Vodacom contract has been upgraded without my approval and with a product I would never take on my existing contract. I have contacted the Upgrades Call Centre to get the details of the unknown upgrade and asked them to cancel it. They are unable to do anything and now want's me to ...
I received notice of a possible upgrade in December and decided to take the offer on an iPhone 5. Problem is, Autopage sent me the incorrect sim card as they apparently had no stock of MTN nano-sims. Now almost 3 months later, I have still not received a new simcard, rendering the phone pretty much ...
I have been trying to query why MTN will not honour their upgrade policy. I have spoken to two call centre agents and requested they get a supervisor to call me back, but still not news from them... The Facts: I have a contract that was signed on 19 March 2011 - 24 months. MTN's upgrade policy ...
I upgraded my contract on the 13/2/2013 and asked that the cell be delivered to my work. I unfirtunalty got ill and was admitted to hospital on Friday. I spoke to the courier from Ram on Friday and asked if he could deliver to my home, this was at 10am. He said he could not as they have to get the ...
Almost three weeks ago I ordered a new phone (upgrade) and was told delivery would be between 3-5 days. I was then told that they were waiting for stock. On Friday last, I received an email confirming receipt of stock and delivery would be made early this week. On Monday I receive yet another email ...