Hi. I am really frustrated with vodacom. Every-time I upgrade a new problem arise. I am eligible for a contract upgrade. I went to vodacom stores and even called them and i was told to go to any place and upgrade. So, I went Game. After I was offered a reduced contract as game couldn't give me the ...
I always saw on [URL Removed] that people complain about vodacom and their uselessness to put their clients first and everyone moving away from them to another network. I experienced this when I wanted to upgrade my vodacom contraact to a new plan. I have 500 free minutes on offpeak times. Now I ...
I have been a Vodacom customer and have had a contract with them for many years now on the same number. I upgraded my contract via their call centre at the beginning of the year and the phone was delivered via courier. The Vodacom invoice is dated 3 January 2013. The phone is now having issues and ...
My mom upgraded the phone contracts via the call centre, My phone was delivered the 22nd of June but we still waiting for the other phone we ordered, the Nokia C3 has not been delivered nor have we heard anything from them. When we do call the call centre we get an electronic voice saying it will ...
I called the Nashua Mobile upgrades department from my Nashua Mobile app as I am now able to upgrade, but I didn't speak to a single person. I was on hold for over 20 minutes and exhausted the R55 airtime I had on my phone. JUST BEING ON HOLD! How is that acceptable? I think I will be going ...
I was upgraded to a new phone on the wrong package, the "assistant" at the upgrades call centre thereafter told me "I should have asked" when I queried how my new Q10 phone would work effectively when I was on a package with no data and would no longer have a BES facility. She ...