I requested my contract be cancelled & my number 0730418855 be put on PAY-AS-YOU-USE, instead the number was cancelled & I have been sent from pillar to post to get it activated. emails have been sent to me that I must give it 24hrs & it has been 2months now. the last advise I got was ...
I have a bill enquiry with MTN but it is just impossible to get in contact with a consultant. They really need to improve the quality of their call centre. ...
I've been a loyal subscriber to MTN for almost 5 years now. My account is up to date & I've NEVER missed a payment. I upgraded on the 01/09/2013, anytime 350 Galaxy S4 handset. On the 24/09/2013 I got an SMS informing me that I reached my credit limit of R2267.00 & that my services have ...
ABOUT A YEAR AGO I STARTED HAVING PROBLEMS WITH MY DATA CONTRACT LINE WITH CELL-C. I HAVE SINCE BEEN STRUGGLING TO GET IT RESOLVED. AFTER NUMEROUS COMPLAINTS REGISTERED, AND QUERIES LOGGED, I KEEP WALKING INTO A WALL, AND NOTHING SEEMS TO BE HAPPENING. AT STAGES I WAS INFORMED (BY CUSTOMER CARE / ...
My cellular package was up for renewal and I went into the greenstone branch for an upgrade and to migrate my Talk130 package to a Smart Medium. This was done on the 25th July 2013. I received my September statement and noticed I was being charged R236 for GPRS usage. I've contacted them several ...
Firstly, i would like to commend MTN for a quick service, i renewed my contract with MTN on Thursday (05/09/13), and before the end of the day they had delivered the phone to RTT... My problem with MTN is that I am supposed to be 'their valued client", but they expect me to chase RTT around ...