I ported from Vodacom to MTN a week ago. My package includes BIS of R59 per month. Since day 1, I have on many occasions contacted MTN via: 1. Visists to the shop in Parkview 2. Called 808 3. Called 1555 4. Sent messages via your customer zone 5. Was given an 083 number that does not exist I'v been ...
For December 2012 Vodacom SP billed me for R4386 where my monthly bill normal is around R350pm for the last 14 months. The invoice states the majority of the charges are data related even though I am on the full BIS package where data is inclusive. I have asked Vodacom SP a month ago to investigate ...
I noted that on my January 2013 invoice I have been charged for R211.98 call charges. In October 2010 I migrated from Anytime 350 to Anytime 500. This inclusive talk time usually suffices - it has for at least the past 7 months. I checked the itemised billing and noticed that from after my first 9 ...
I requested a Sim swap on Sunday 6 January 2013, its now Friday and im still not on line. MTN's call centre is useless!!! The Norwood branch has been helpful in trying to sort out the issue but they are botlenecked at MTN back office. if im not online by 12pm today, i will have no option but to ...