I logged into my account online... to my surprise i am reflecting as a customer in LEGAL PROCESS!!! im am extremely upset!!! and will be taking the legal action against vodacom. this has affected my credit record and explains why i have had so much problems buying my vehicle!!! i am sick and tired ...
For the third month, Virgin Mobile is unable to produce me with a proper statement. I am being debited twice - one of which I am aware what the amount is (subscription) but not for the usage. each month I have to call in to find out what my ACTUAL bill is. I am also paying for itemized billing for ...
I received my July statement from mtn with an amount over R7000. My normal bill is R150 Its a modem and i never use more than the allocated amount. I made numerous phone calls to 808 to find out how they got to such an amount. My account eventually got suspended and after phoning mtn about the ...
Vodacom has been calling me very frequently, requesting me to upgrade my contract. I have said that I am not interested in changing my contract, but they still continue calling me. It is driving me crazy. The call operators are very rude as well. Once I say the words " Not interested" ...
It is not by choice that I am converting to HP to complain, but I have no other way of contacting MTN. My line has been suspended, but I have no way to enquire about how or how much to pay as THEY HAVE EVEN SUSPENDED MY 808 customer service line. I went into a branch, made payment, emailed my pop, ...
I have purchased an SMS bundle from Vodacom a week or two ago for R67, 50 for 300 Sms's. These SMS's were not loaded to my phone and airtime was deducted. I recharge often and this is the first time that this has happened, I tried calling the Customer service helpline from another line but had to ...