In January this year I converted my contract with MTN to prepaid. I paid all the penalty fees. I was assured that there would be no further debit orders from my account. I have now reviewed my bank statements for February, over a month after cancelling the contract, and MTN have taken a R305 debit ...
How difficult is it to cancel a vodacom contract, Come on. On Saturday I spoke to Aslam on the vodacom Chat line to try and get my contract cancelled with vodacom. after trying MULTIPLE TIMES on the cancellation line 082 1958 where no staff seem to work because no one answers.. never the less. ...
I have been promised a refund on my account from Vodacom for my internet, but instead of refunding and making the correction they overcharge again this month. ...
Concluded a new contract by phone on 20 March and was promised delivery of new handset within 2 working days. No delivery yet and they do not reply to any e-mails or SMS sent to them requesting to be updated. ...
We cancelled our account on 5 Des 2012. MTN are still subtracting money from our account. Instead of cancelling the whole account only some of the numbers were cancelled. I called MTN to complain and was told that nobody can help me except the lady who handled the cancellation. They would not give ...
Today I received an sms from my bank that MTN debited my bank account with the outstanding balance of my MTN account which I already paid on the 25th. There are three things that bothered me about this. Nr 1 I have been a cash paying customer for close to 5 years, paying my account via eft, Nr 2 I ...