Having previously had no response from the customer service number 808, I went into an MTN shop (Northgate) and asked about cancelling my Data contract. The agent said that I needed to call 808 and speak to Retentions. I called... 3 times... and each time an agent answered, he/she transferred me at ...
Vodacom not attending to my query and very bad service, I have been experiencing irregularities and excessive charges on my account, I phoned customer care on 8 August 2013 they send me the letter for the request that was charged on my account, the authorisation letter from a completely different ...
I've had my Samsung Note 10.1 for almost 4months now, and in this time period, there are more times that I can't use it, than it actually connecting with the CellC Network. When I've called the Call Centre on numerous times before, the service given was so bad, and the same solution given over and ...
I also received the communication from Cell C that I will receive a 2gb cap on my BIS usage, this is not what was agreed upon the day I signed my contract. Cell C is in breach of Contract and I do NOT accept the new terms and conditions of the fair Usage policy. Am I thinking of changing service ...
I signed a 24 month contract with Virgin Mobile, but have constantly no network coverage and no Internet connection. The agreement is that I pay X amount and Virgin Mobile provide me a product or service for the monies render. But this is not the case, why should I pay for something I do not ...
On the 24th of Jule 2013 I the morning I checked the balance on my phone, R9.23 was missing, All through the day I phoned MTN and tried to query what has happened, Spoke to 3 different agents which said there system is not updated and I must phone back. Again this morning my data was just missing, ...