This is my SECOND report on hellopeter about the above issue ref 1069118 cellc networks ref number 1763842 I have not received any feedback or any assistance in resolving this matter. It does not matter how many clients or users you have in RSA but how you support those millions of clients. Dont ...
I have had my contact for about 13 months and i have had bad service ever since and the worst signal on my phone, i have replaced my Samsung S3 3 times thinking its my phone and have done 4 sim swaps, my phone calls cut out all the time, people go into voice mail if they try call me, i have just ...
My complaint is regarding a previous complaint which is still unresolved. https:///customer-zone/give-feedback? id=1054950 Whats the point of having a dedicated person dealing with these complaints when they merely get recycled back into the channels from where they originated? So after weeks of ...
To MTN Network I Have lodged a query regarding the network situation in my area, to date I have had no response, the turnaround time as promised is 96 hours from the complaint date. (ref np: 6424862) I have not received any feedback regarding the query, this is extremely frustrating I am spending a ...
For the past month I have been experiencing slow download speeds on my MTN Data contract. Speedtest suggests a constant speed of 200kbps. I have contacted MTN about their data speeds and they have failed to resolve it. I have now been forced to buy prepaid data form another provider, while paying ...
MTN, We had our Uncapped Lite internet package with you for aprox 2-3 months now. Everything has been great up untill yesterday, where I clearly got throttled due to obvious downloads. My speedtests normally averages: 313kB/s down 215kB/s Up I know this, because I keep daily logs of tests. After ...